Return and Refund Policy

At Ramshyam Collection, we want you to be completely satisfied with your purchase.

1. Eligibility for Returns

You may return an item for a full refund within 14 days of delivery if it meets the following criteria:

The item is unworn, unwashed, and in its original condition with all tags attached.
The item is not a final sale item. Final sale items are marked on the product page and at checkout.

2. Non-Returnable Items

We cannot accept returns for the following items:

Items that have been worn or washed.
Items without original tags attached.
Final sale items.

3. Return Process

To initiate a return, please contact us within 14 days of delivery at ramshyamcollection@gmail.com or +91 9239081551. We will provide you with a return authorization number and instructions on how to return your item.

4. Exchanges

We currently do not offer exchanges. However, you can return your unwanted item and place a new order for the correct size or style.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us immediately at ramshyamcollection@gmail.com or +91 9239081551. We will be happy to arrange for a replacement or refund.

Claiming Refunds

1. For Credit Card/Debit Card/Net banking or Paypal Transactions:

As the charge on your credit card / account would have already been done online at the time you made the purchase and authorized the payment, we will provide a refund into the original mode of Payment.
In the case of refunds, banks normally take 4-5 business days to process a refund once it has been successfully initiated from our end.
Refunds will not be applicable incase a customer has self-shipped the item(s) and the package is lost in transit.

2. For COD (Cash on Delivery) Transactions:

Refunds can happen via E-Vouchers/ Gift Card/ Transfer into customer’s bank account.
Refunds via E-Voucher can be redeemed on next purchase at Ramshyam Collection within the validity date.
Refunds to bank accounts shall be processed within 7-8 business days (Subject to clearance in quality check).
Refunds cannot be processed to third-party bank accounts. The name of the customer initiating the refund should match the name of the bank account holder.
Cash Refunds are not allowed for COD orders.
Refunds will only be initiated after we have physically received the returned shipment. Hence Refunds will not be applicable incase a customer has self-shipped the item(s) and the package is lost in transit.

3. No Refunds Will Be Given In Case Of International Shipments, if:

Incorrect or outdated delivery address is provided.
After 3 failed delivery attempts by the courier.
Package refused by recipient.