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Return and Refund Policy

At Ramshyam Collection, we want you to be completely satisfied with your purchase.

1. Eligibility for Returns

You may return an item for a full refund within 14 days of delivery if it meets the following criteria:

  • The item is unworn, unwashed, and in its original condition with all tags attached.
  • The item is not a final sale item. Final sale items are marked on the product page and at checkout.

2. Non-Returnable Items

We cannot accept returns for the following items:

  • Items that have been worn or washed.
  • Items without original tags attached.
  • Final sale items.

3. Return Process

To initiate a return, please contact us within 14 days of delivery at ramshyamcollection@gmail.com or +91 9239081551. We will provide you with a return authorization number and instructions on how to return your item.

4. Exchanges

We currently do not offer exchanges. However, you can return your unwanted item and place a new order for the correct size or style.

5. Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us immediately at ramshyamcollection@gmail.com or +91 9239081551. We will be happy to arrange for a replacement or refund.

Claiming Refunds

1. For Credit Card/Debit Card/Net banking or Paypal Transactions:

  • As the charge on your credit card / account would have already been done online at the time you made the purchase and authorized the payment, we will provide a refund into the original mode of Payment.
  • In the case of refunds, banks normally take 4-5 business days to process a refund once it has been successfully initiated from our end.
  • Refunds will not be applicable incase a customer has self-shipped the item(s) and the package is lost in transit.

2. For COD (Cash on Delivery) Transactions:

  • Refunds can happen via E-Vouchers/ Gift Card/ Transfer into customer’s bank account.
  • Refunds via E-Voucher can be redeemed on next purchase at Ramshyam Collection within the validity date.
  • Refunds to bank accounts shall be processed within 7-8 business days (Subject to clearance in quality check).
  • Refunds cannot be processed to third-party bank accounts. The name of the customer initiating the refund should match the name of the bank account holder.
  • Cash Refunds are not allowed for COD orders.
  • Refunds will only be initiated after we have physically received the returned shipment. Hence Refunds will not be applicable incase a customer has self-shipped the item(s) and the package is lost in transit.

3. No Refunds Will Be Given In Case Of International Shipments, if:

  • Incorrect or outdated delivery address is provided.
  • After 3 failed delivery attempts by the courier.
  • Package refused by recipient.



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